Covering the Costs

Therapy is an investment towards your well-being, but it can also be a stress on your finances. Our financial case managers strive to make this process as easy on you as possible.

1. Insurance Accepted

We accept most insurance companies; however we may not be in network with them. Your therapy visits will be billed promptly, with most being billed within 24 hours of your visit. Because of the prompt billing, our charges are often posted with your insurance before other providers. For those who do not have insurance, we offer a self-pay program to reduce the stress on your finances.

2. Insurance Verification and Notification of Coverage

Our office staff will call and verify all insurance coverage that you may have. You are welcome to contact your insurance companies to confirm our findings. Our financial advisers will contact you to give you an estimate on what each visit will cost. The amount provided for you is just an estimate and your bill may differ based on what is paid by your insurance. This allows you to make an informed choice on participating in therapy and budget accordingly.

3. Payment Expectations

Payment of your estimated portion is expected at the time of service unless other arrangements have been made. We can set up a payment plan if necessary. Please speak with one of our financial case managers to discuss options. The $20 cancellation and no show fee is your responsibility to cover and should be paid at the following date of service. No insurance company, including Workers Compensation and Medicaid, will cover cancellation and no show fees.

4. Invoicing

Once a date of service has been processed by your insurance companies, an invoice will be generated for your portion of the charges. Invoices are sent monthly and they are due upon receipt. Please review the invoice against the Explanation of Benefits sent to you by your insurance company to ensure accuracy. (If you have multiple insurance companies, the time your insurance companies take to process may be quite lengthy, so your first invoice may be delayed.)

5. Open Communication

If at any time, you have questions or concerns, please contact us at 307-857-7074. We cannot help you if we are unaware of your issues. We will gladly discuss your account with you and through open communication, we can find a solution.